Excellent interpersonal skills, motivated spirit, IT knowledge and service oriented mindset


At CCSI we take pride in our agents for their excellent interpersonal skills, motivated spirit, IT knowledge and service oriented mindset. Our agents are also known for their ability to communicate, accomplish tasks, achieve goals and diligent work ethic.

Due to our proximity with the United States, our agents are fluently bilingual and bicultural, which ensures an experienced, diverse workforce capable of handling North American Clients.

Dedicated to ensure the successful establishment

Our experienced management team is dedicated to ensure the successful establishment of your contact center in Baja California, Mexico. Our professional personnel rapidly get your center ready to start operating and effectively manage the day to day administrative duties.

Eric Esparza President
Jorge Oros VP of Operations
Frank Esparza VP of Sales and Marketing
Luis MartinezGeneral Manager Otay
Gustavo LeonGeneral Manager Plaza Agua Caliente
Cesar MartinezGeneral Manager Bit Center


A nearshore collection center will reduce agent costs
by 50%-70% and help you increase recoveries.

Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
Mon-Fri: 8:00 am to 5:00 pm (Pacific Time)