Excellent interpersonal skills, motivated spirit, IT knowledge and service oriented mindset


At CCSI we take pride in our agents for their excellent interpersonal skills, motivated spirit, IT knowledge and service oriented mindset. Our agents are also known for their ability to communicate, accomplish tasks, achieve goals and diligent work ethic.

Due to our proximity with the United States, our agents are fluently bilingual and bicultural, which ensures an experienced, diverse workforce capable of handling North American Clients.

We believe in continuously exceeding client expectations

At Call Center Services International (CCSI) We believe in continuously exceeding client expectations. Here's what some of our clients have to say about working with us and seeing results from our nearshore contact center approach:

TEMPOE’s Baja Collections Team
Hits Record 1 Million USD

Ben Farmer

Partnering with CCSI has made our nearshore center a successful venture. They had the expertise to recruit qualified personnel and provide key administrative support in Mexico.

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Ben Farmer Senior Director of Operations, TEMPOE

Wakefield & Associates
Baja Mexico Collection Center

Ryan Boettcher

CCSI has been a valuable resource in supporting Wakefield & Associates’ growth trajectory by supplying quality staffing assets who are committed partners in our success.

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Ryan Boettcher Chief operating Officer, Wakefield & Associates Inc.

Check ‘n Go Baja Team
Helps Achieve Record-Breaking Day

Doug Clark

What a great accomplishment … 5,000 loans in a day! Not only did you break our transaction record, you crushed it!

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Doug Clark President, Axcess Financial (Check 'n Go Parent)

LaserAway Ramps Up Their Nearshore
Customer Service Team in Mexico

Said Shereen Rabadi

The talented all-female team of Call Center agents of our nearshore location in Mexico has over-exceeded our expectations. We are very excited to continue working with CCSI on this new project.

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Said Shereen Rabadi LaserAway, Director of Client Services

Kornerstone Introduces Management Team To Their Nearshore Contact Center

Eliot Kang

The goals are not only being met. Our Baja agents are surpassing their goals… We have the projection of growing our nearshore team by 100% by December of this year,

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Eliot Kang Kornerstone, Chief Executive Officer

Synerprise Nearshore Team Surpasses Medical Collections Goal

Richard McCoy III

Congratulations on the success that y'all have had. The growth that this operation has experienced in a short time speaks to the dedication, professionalism and hard work that you have shown. Thank you for being valued members of the team!

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Richard McCoy III Synerprise, Site Manager

Kellermeyer Bergensons Services Launches Nearshore Operation in Tijuana

Elva de la Torre

We are pleasantly surprised with your professionalism and dedication to learning KBS systems. You guys have done a tremendous job! There will be plenty of opportunities for you to grow with KBS...

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Elva de la Torre KBS, Executive Vice President


Utilizing CCSI's nearshore approach will allow you to eliminate costly administrative personnel and unnecessary overhead.

Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
Mon-Fri: 8:00 am to 5:00 pm (Pacific Time)