Our Facilities in Mexico


Mexico has a State-Of-The-Art technology infrastructure and professional IT personnel to handle the most advanced Call Center requirements. Mexico’s proximity to the U.S. has afforded its citizens' strong English language skills and cultural alignment that few competing locations can offer.

We invite you to be our guest for a site visit to Mexico and experience the “nearshore” benefits that make this region the top choice for companies seeking to establish a cost-effective, bilingual, bi-cultural, and high-quality Call Center operation.

State-Of-The-Art technology

How we work is as important as where we work. Our world-class call center facilities are strategically located in Tijuana, Baja California and also in Mexico City. 

Our facilities currently have over 1000 FTEs with capacity for 2,000 more seats.

Plaza Agua Caliente Contact Center

Plaza Agua Caliente Contact Center

Located in downtown Tijuana next to the Tijuana County Club and Golf Course.

10 minutes from San Diego, California

Premier iconic building featuring 2 towers
Tower 1 commercial tenants (Restaurants, Banks, Doctors)
Tower 2 is the Grand Hotel (422 rooms and 5 star amenities)

Meeting, Banquet rooms, Gym, Pool and Jacuzzi

24 hours security (Valid ID required to enter)
18 Floors; Underground parking
Discount Hotel Rates for tenants
T5 and Fiber Optic installed in building
Otay Contact Center

Otay Contact Center

Call & Development Center located at Tijuana’s International Business Park.

New 85,000 sqft Contact Center with 1,500 seat capacity
Prime location, excellent access and proximity to US-Mexico International Border Crossing (10 minutes from San Diego)
Across from UABC State University with a population of +22,000 students
Gated business park with 24-hour security
State-Of-The-Art Technology Infrastructure
Tijuana Bit Center

Tijuana Bit Center

The Business Innovation and Technology Center is located at the financial district of Tijuana, space for Software and IT companies.

Located 15 minutes from the San Diego International Border.

20,000 sf. building.

Controlled access with 24-hour security.

Redundant ISP's (Fiber) and power systems.

Environmentally friendly.

Mexico City Reforma Center

Mexico City Reforma 39 Center

New Location! This new building is located in Reforma, one of the most important avenues in Mexico City, near the Financial District and Downtown.

Located 20 minutes from the Mexico City International Airport.

Fully equipped facilities: Lockers, Lunch Room, Training Room, Multipurpose Areas, customizable to your needs.

+400 seats.

Controlled access with 24-hour security (Valid ID required to enter).

Mexico City Reforma 99 Center

Mexico City Reforma 99 Center

Located in the center of Mexico City Financial District, with 21 floors featuring a panoramic view of the city.

State-of-the-art call center facility located just 20 minutes from the International Airport.

Fully equipped facilities: Lockers, Breakroom, Training room, Conference room, Client Workspace and walking distance from 5-star Hotels.

Scalable to 700+ seat capacity.

24-hour security guards, video surveillance and controlled biometric entry points.

World-class IT infrastructure with redundant ISP providers and backup generators.


Meet our talented bilingual call center agents. We would be delighted to give you a quick tour & services presentation.

Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
Mon-Fri: 8:00 am to 5:00 pm (Pacific Time)