Nearshore IT Support, Multichannel Tech support, IT ticket management, IT contact center, IT staffing, expand IT department, Mexico IT Center

IT SUPPORT SERVICES

Need to Expand Your IT Department to Deliver Fast and Accurate Service?

Call Center Services International (CCSI) provides World-Class IT Support staffing from our Nearshore Center in Baja California (minutes from San Diego, California) and Mexico City.

Our IT Department will work closely with you to come up with a tailored solution and build a talented team that brings together the resources and range of knowledge to address several key issues or problems.

Mexico IT Support Expertise:

By partnering with CCSI, your Mexico IT Support Team becomes a seamless extension of your IT Department and is fully integrated within your current technology IT support and management platforms. This nearshore approach gives you control over staff, systems, and workloads across your entire IT Support process.

IT Ticket Management

Call, chat, portal ticket creation and follow-up.

Ideal for IT departments with a high-Tech Support requests volume.
We work with your platform or CCSI can provide it.

IT Contact Center

Multichannel Tech Support
Training design based on your product.
CCSI contact center expertise.

Remote Infrastructure Management

Remote management of Firewalls, Servers, Switches, Virtual Machines, among other devices.

Ideal for NON-TECH big companies.

Nearshore Mexico IT Center Advantages:

Greater Flexibility.
Increased Cultural Affinity
Technical Skills In Sought-After Areas
Excellent English Language Skills
Labor Cost Saving
Short Travel Distance
Same Time Zone
Mexico the most important nearshore technology provider to the U.S.

FINANCIALLY AND LEGALLY RESPONSIBLE
FOR ALL REGULATIONS, TAXES AND EMPLOYEES

We provide Corporate Structure, Workforce Recruitment, HR Management, Payroll / Accounting Functions, IT Infrastructure / Support, Agent Training and Development, QA Monitoring, Performance Reporting and Facility Management.

Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
info@bajacallcenters.com
Mon-Fri: 8:00 am to 5:00 pm (Pacific Time)