An experienced Nearshore Loan Servicing Contact Center in Mexico will help your business retain members, strengthen lending operations, close more loans, and grow your revenue with expanded lending service capacity, while maintaining operational control and ensuring performance.

Increase Loan Agent Capacity and Maximize Results!

Call Center Services International (CCSI) provides a World-Class Bilingual Workforce, State-Of-The-Art Infrastructure, and Nearshore Proximity to U.S. (minutes from the San Diego border or direct flights to Mexico City from major U.S. airports).

Our Contact Centers comply with the strict regulations of the Loan Servicing Industry and can meet your specific company needs.

Key Benefits of a Nearshore Loan Servicing Center:

Huge Cost Saving Opportunity on Loan Servicing Personnel and Infrastructure (Vs. U.S.)

Highly Trained and Highly Dedicated Bilingual Agents.

Seamless Extension of Your Loan Servicing Operation. Performance as Good as U.S. Counterparts

Complete U.S. Management Control of Your Nearshore Loan Servicing Center

Minimal “Out of Pocket” Investment

No Liability to U.S. Corporation (No Legal Rep. Needed)

Fixed Operational Expenses

Our Contact Center Agents Have Expertise in:

Payday Loans / Installment Loans

Credit Card Application

Auto Loans / Loan Settlement


Preapproval Processing

Redeem & Repossess

Financial Product Sales

Cross-Selling and Upselling

Applications by Phone

Inbound Customer Service Call Support

Borrower Verification Calls

Document Verification

Collections Support


Our expertise and proven solutions will virtually ensure your success in one of the most cost effective Call Center locations in the world… Baja California and Mexico City.

Contact CCSI Today!

We would be delighted to speak with you about your call center needs and the benefits of establishing a call center in Mexico. Please call us or fill out the following form:

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Call Center Services International
809 Bowsprit Road, Suite #204
Chula Vista, CA 91914
+1(877) 399-3419
Mon-Fri: 8:00 am to 5:00 pm (Pacific Time)